Online Sales & Administrative Staff - Semarang

Join Janitra Abadi Berkah as an Online Sales & Administrative Staff in Semarang and become part of a dynamic team driving business growth through digital channels. This role is perfect for communicative, sales-driven professionals who thrive in fast-paced environments and are eager to leverage their skills to achieve company goals. As part of our growing team, you'll have the opportunity to work with cutting-edge tools and platforms, ensuring our online presence is both engaging and effective.

Our company, based in Semarang, has been a trusted name in the industry for over a decade, and we're looking for someone who can help us continue our success story. In this role, you'll be responsible for managing our online sales channels, ensuring smooth administrative operations, and providing exceptional customer service. Your daily tasks will include handling customer inquiries, processing orders, and maintaining our online platforms.

📋 Tanggung Jawab Pekerjaan

• Managing online sales channels, including e-commerce platforms like Shopee and Tokopedia.
• Processing customer orders and ensuring timely delivery.
• Providing excellent customer service through email, chat, and phone.
• Maintaining and updating product listings on our online stores.
• Assisting with administrative tasks such as data entry and record-keeping.
• Monitoring sales performance and providing regular reports.
• Collaborating with the marketing team to promote our products online.
• Ensuring compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in online sales or customer service.
• Proven track record in managing e-commerce platforms.
• Excellent communication and interpersonal skills.
• Familiarity with data entry software and spreadsheet tools like Microsoft Excel.
• Ability to work well under pressure and meet deadlines.
• Strong problem-solving and analytical skills.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Fluency in both written and spoken Indonesian and English.

🛠️ Keahlian

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